Support Services from MintTec

To place a support call, please contact our centralised service support desk on 0845 319 0600 or email us at service@minttec.com.

MintTec provides business clients with unrivalled levels of service and support offering bespoke service levels to our clients requirements up to 24/7/365 across the UK. Covering: WAN, LAN, Wireless, Security and VoIP technologies, MintTec provides network support on all the leading network systems. The MintTec brand is continuing to become a preferred service partner to every size of business from start up to enterprise clients.

MintTec also offers professional, technical and educations services for all of the products we supply. In addition, we duplicate this service on the renewals of our maintenance contracts. We are committed to delivering the highest service levels to enable our clients to meet their users demands and help improve our clients overall operational efficiency.

Our Approach

MintTec understands that people and processes are as important as the products and therefore we listen to our clients on the issues and challenges they face and aim to provide them with not only support but workable solutions to ensure our clients keep competitive advantage.

The benefits of organisations for outsourcing their network support to MintTec include:

• All MintTec's maintenance plans are carefully co-ordinated and executed to provide clients with security and peace of mind.
  
• MintTec provide an equipment inventory of maintained hardware, and focus meetings are arranged to discuss the clients current and future requirements.
  
• Speed and agility are essential and with MintTec's unrivalled setup, we are able to provide cost effective solutions to our clients.
  
• Outsourcing your maintenance enables MintTec to concentrate on the service that we offer, whilst our clients focus on their key market abilities. MintTec takes away the system maintenance worries ensuring that your business receives the greatest return on investment.

We believe that knowledge is everything and that is why we put vast amounts of resource into educating our technical team with all the latest technology so that you, our client, benefit from our expertise.