General Support Plan (GSP's)

This support package consists of a designated number of 'GSP points' which can be utilised for on site, remote or telephone support. A GSP gives clients the benefit of having qualified Network Consultants available to carry out network tuning and performance improvements plus directly assist with any network related issues, at the client's discretion.

Rates are set for a 12-month term and are based on the number of GSP points initially taken out. The greater the number of points committed to, the lower the rate. If all GSP points are used up within the term, additional points may be added during the term at the same effective rate.

For more information please feel free to email info@minttec.com